Privacy Policy

Last updated: November 2026

1. Who we are

Soul Vacation LLC (“Soul Vacation”, “we”, “us”) is a licensed tour operator based in Sharjah, United Arab Emirates. This policy explains how we handle personal information collected through this website and when you book travel services with us.

2. Information we collect

• Contact details — name, email address and mobile number you provide through our forms, email, phone or WhatsApp.
• Travel details — destinations, dates, preferences and any notes you share to help us plan your trip.
• Booking information — passport and visa details, where required to make bookings or visa applications on your behalf.
• Technical data — basic information such as IP address and browser type, used to keep the website secure.

3. How we use your information

• To respond to inquiries and prepare personalized itineraries and quotations.
• To make bookings with airlines, hotels, cruise lines, retreats and other suppliers.
• To assist with visa applications when you request it.
• To send travel inspiration and offers, only if you subscribe. You can unsubscribe at any time.

4. Sharing your information

We share personal information only with the suppliers and authorities needed to deliver the services you request (for example, airlines, hotels or immigration authorities). We never sell your personal information.

5. Data security & retention

We take reasonable technical and organisational measures to protect your information and keep it only as long as necessary for the purposes described above or as required by law.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

7. Contact

Questions about this policy? Email info@soulvacationuae.com or call +971 50 886 0711.